Privacy Policy

soundperfect ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our apps and related services ("Services").

1. Information We Collect

We collect email addresses during user registration. We do not collect or store payment information. A unique user ID (UUID) may be collected to match your progess to your account. Audio recordings (temporarily, during analysis only). Technical device information (like device integrity status) for security and fraud prevention purposes may be collected.

2. How We Use Your Information

We use your email address for the following purposes:

  • To create and manage your account
  • To provide you access to our Services
  • To send transactional communications (e.g., password reset, account changes)
  • To send marketing communications only if you have opted in

3. Audio Recording and Processing

When you use our services, we process your audio recordings to provide feedback:

  • Temporary Storage: Recordings are briefly stored on your device during processing, then automatically deleted. On Android, a single recording may persist in protected app storage (not accessible to any other app) until uninstall.
  • Third-Party Analysis: Audio may be sent to third-parties for scoring. Audio thus sent is processed in real-time in memory only and deleted immediately after analysis - no audio is stored on servers.
  • What We Keep: Only your numerical scores and assessment results are saved to track your progress. We never store the actual audio recordings.

Audio processing may occur on servers that may be located outside your country. By using our pronunciation features, you consent to this temporary processing.

Your Rights

You can request deletion of your stored assessment data at any time by contacting us via the the email link in the footer of this website. Audio recordings cannot be retrieved as they are not permanently stored.

4. Children's Privacy

We take children's privacy seriously:

  • Our Apps are not intended for users under 13.

5. Payment Information

All payments and subscriptions are handled through:

  • Apple App Store
  • Google Play Store
  • Third-party payment management provider

We do not collect or store any credit card or payment information.

6. Cookies and Tracking

Our websites may use cookies and third-party analytics tools. Please refer to our Cookie Policy for details.

7. Third-Party Services

We may use trusted third-party providers for:

  • Backend services (where email addresses etc are stored)
  • AI feedback services
  • Payment processing (Google Play / Apple App Store)
  • Email communication

These providers comply with industry-standard security and data protection protocols.

8. Advertising

Some of our apps may display third-party advertisements. These may link to external websites or promote third-party content. We are not responsible for said content.

9. Data Storage & Security

Your data is stored securely on servers hosted by our Backend as a Service (BaaS) provider. We implement appropriate technical and organizational measures to protect your data.

10. International Users

Our apps are accessible in multiple countries. By using our Services, you acknowledge that your data may be processed and stored in jurisdictions outside your own.

11. Legal Jurisdiction

This Privacy Policy is governed by the laws of South Korea.

12. Account Deletion

You may request deletion of your account at any time through the app. Upon deletion, we will remove your personal data including your email address, language preferences, and usage history. For security purposes, we retain a device identifier associated with your account following deletion. This identifier contains no personal information and is used solely to prevent abuse of our free trial system. It is not shared with third parties and is not used for any purpose other than account security. Purchase history may be retained for financial compliance purposes but contains no personal information.

To completely remove all app data from your device, uninstall the app after requesting account deletion.

13. Your Rights

You have the right to:

  • Request access to your data
  • Request deletion or correction
  • Withdraw consent for marketing emails at any time

To exercise these rights, contact us via the email link in the footer of this website.

Terms of Use

Please read these Terms of Use ("Terms") carefully before using our applications and websites operated by soundperfect ("we", "our", or "us"). By using our Services, you agree to these Terms.

1. Eligibility

You must be at least 13 years old.

2. Use of Services

You agree to use our Services:

  • For the purpose for which they are intended, and only for educational, non-commercial purposes
  • In compliance with all applicable laws and regulations
  • Without engaging in harmful, abusive, or illegal activity

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must not share your account with others.

4. Subscriptions and Purchases

We have no access to or control over your payment data:

  • Subscriptions and in-app purchases are processed via App Store and Google Play and selected third-party providers
  • You agree to the billing terms set by those platforms.

Any Credits purchased are non-refundable except where required by law. Credits have no cash value and cannot be transferred between accounts. Credits do not expire, but unused credits are permanently lost should you delete your account.

5. Content and AI Services

  • AI-generated feedback is for educational purposes only.
  • User-submitted content is processed, not stored permanently, and deleted immediately. See our privacy policy for more details.
  • We take best endeavours to ensure AI feedback is fit for purpose, but are not responsible for the accuracy of AI feedback.

6. Advertisements

Apps may include third-party advertisements. We do not control or endorse third-party content.

7. Intellectual Property

All content provided by us (e.g., lessons, designs, app interface, code) is owned by us or licensed to us. You may not copy, reproduce, or distribute our content without permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
  • All Services are provided “as is” and without warranties.

9. Indemnification

You agree to indemnify and hold harmless soundperfect and its affiliates from any claims or damages arising from your violation of these Terms or misuse of the Services.

10. Termination

We reserve the right to suspend or terminate your access if you violate these Terms or engage in inappropriate use of the Services.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes, and continued use of the Services constitutes your acceptance of those changes.

12. Governing Law

These Terms are governed by the laws of South Korea.

For questions about these terms, please contact us via the email link in the footer of this website.

Cookie Policy

This Cookie Policy explains how soundperfect ("we", "us", or "our") uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small files of data created by websites that are stored on your computer or device. They help remember your preferences, login information, and activities on the site, making your browsing experience more convenient.

2. How We Use Cookies

We use cookies for several purposes, including:

  • Essential Cookies: Necessary for the website to function properly (e.g., logging in, accessing secure areas).
  • Performance Cookies: Help us understand how users interact with our site (e.g., Google Analytics).
  • Functionality Cookies: Remember your preferences and enhance your experience (e.g., language settings).
  • Advertising Cookies: May be used to deliver personalized ads and track ad performance.

3. Third-Party Cookies

We may allow trusted third-party services to place cookies on your device. These providers may collect information to help us improve our services, analyze usage, and provide targeted advertisements. We do not control the use of these third-party cookies and encourage you to check their privacy policies.

4. Your Cookie Choices

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to refuse or delete cookies. Refer to your browser’s help section for instructions.
  • Cookie Banner: When you first visit our website, you may be presented with a banner offering choices about which types of cookies to accept.

Please note that disabling certain cookies may affect the functionality and performance of our site.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business operations. We encourage you to review this page periodically for the latest information.

6. Contact Us

If you have any questions about our use of cookies or this policy, please contact us via the email link in the footer of this website.